bonus game Privacy Policy

When you register and use the bonus game platform, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect financial information such as your preferred payment method details and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility to use the platform. When you browse or use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. Wedo not collect sensitive personal information such as government identification numbers beyond what is strictly required for verification, and we do not store full payment card numbers on our servers. All data collection is carried out in accordance with applicable data privacy obligations and is limited to what is genuinely necessary for the services we provide.

The personal information we collect is used primarily to create and manage your bonus game account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our platform requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Where you have given your consent, we may also send you information about promotions and platform updates that may be relevant to you as a player in the Philippines; you can withdraw this consent at any time by contacting us. Your transaction and gameplay data is used internally to monitor for fraud, unusual activity, and potential breaches of our responsible gaming commitments. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third parties for their own marketing purposes.

bonus game does not sell or share your personal information with third parties for commercial purposes. However, there are limited circumstances in which we may need to disclose your data to trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers. These third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally obligated to do so. In the event that bonus game undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by applicable law. We do not share your data with advertisers or analytics companies that operate outside the scope of our platform operations. Any third party that receives your data is held to the same standard of data protection that we apply internally.

We take the security of your personal and financial information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the bonus game platform is encrypted using secure protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to staff and systems that genuinely require it to perform their functions, and all access is logged and monitored. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that poses a risk to your rights or interests, we will notify you and the relevant authorities in accordance with our legal obligations and without undue delay. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login details confidential. If you suspect that your account has been accessed without your authorisation, please contact us immediately through the support details provided on this page.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time by contacting our support team. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly. Where you believe that we are processing your data without a valid legal basis, you have the right to object to that processing and to request that we restrict or delete your data, subject to any legal obligations that require us to retain it. If you wish to close your account and have your personal data deleted, you may submit a request to our support team; please note that certain records may need to be retained for a defined period to comply with financial and regulatory requirements. You also have the right to withdraw any consent you have previously given for optional communications such as promotional emails, and this will not affect the lawfulness of any processing carried out before your withdrawal. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. For any questions about your data rights, you can reach us at the contact details provided at the bottom of this page.

We retain your personal information for as long as your account remains active and for a defined period after account closure, as required by applicable financial, regulatory, and legal obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum period to satisfy anti-money laundering and record-keeping requirements, even after an account has been closed. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and fraud prevention purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request early deletion of your data, we will assess the request against our legal retention obligations and delete what we are permitted to delete as promptly as possible. We do not retain data for longer than is necessary for the purposes for which it was collected. For specific questions about retention periods applicable to your account, please contact our support team.

bonus game may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered players by email and may display a notice on the platform to draw your attention to the update. The date of the most recent revision will always be shown at the bottom of this page so you can easily check whether the policy has changed since you last reviewed it. We encourage you to revisit this page periodically, especially before making a deposit or claiming a promotion, to stay informed about how your data is handled. Continued use of the platform after a policy update has been published constitutes your acceptance of the revised terms. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform. Previous versions of this Privacy Policy are not retained for public access, so we recommend saving a copy for your records if needed.

Last reviewed: 2025. For data privacy queries, contact us at support at bonusgame.bet or visit the FAQ page.